Best way to reach us

For most enquiries, email is quickest because it lets you share links, screenshots, and exact wording. Please include the subject line that matches your request so it lands with the right person.

If you are reporting a safety issue or an urgent mistake (such as a broken link that points to the wrong place), add “URGENT” at the start of the subject line.

• Email: [email protected]
• Contact form: Use the form on /contact.html if available in your browser
• Response times: Usually within 2–5 working days (UK time)

What to include so we can help faster

Clear details reduce back-and-forth. If you are contacting Megaways Games UK about a specific guide, review, or list of Megaways-style slot games, include the URL and the exact part you want checked.

If you are using a mobile phone, a screenshot of the problem can help a lot. If a link is broken, please paste both the link you clicked and where it should go instead.

• Your name (or the name you want us to use when replying)
• Your reason for contacting us (choose one of the categories below)
• Links to the relevant content and any supporting evidence
• Your country/region (UK by default, but tell us if different)

Enquiry types we handle

Messages are easier to route when the purpose is clear. Pick the closest match and keep the subject line simple, for example: “Correction request – RTP figure” or “Link removal request”.

We cover informational content about Megaways-style games, including features, volatility explanations, and where games may be found. We do not provide financial or gambling services.

Type	Good subject line	What to send
Correction	Correction – game info	URL, what looks wrong, what should replace it, source link if available
Broken link	Broken link – [title]	URL, link text, where it currently goes, and the correct destination
Content removal	Removal request	URL, what should be removed, and why (with evidence where relevant)
Partnerships	Partnership enquiry	Your organisation, proposal summary, and any deadlines
Technical issue	Site issue – device/browser	Device, browser, steps to reproduce, screenshots if possible

Corrections, updates, and source checks

If you think a figure is out of date (for example, a provider name, release year, or feature description), send a message with a reliable source. Official provider pages, press releases, and UK-facing operator listings are usually the most helpful.

Some game details can vary by operator or jurisdiction. If you have spotted a difference, tell us where you saw it and the date you checked, so we can reflect that nuance.

Link removals and takedown requests

If you want a link removed or a reference changed, provide the exact URL and a short explanation. If you represent a brand or rights holder, include your role and a way to verify it (such as an email from your company domain).

Requests are reviewed on a case-by-case basis. We may ask follow-up questions if the request is unclear, affects multiple items, or appears to be about content hosted elsewhere.

Privacy, personal data, and message handling

Only send what is needed to deal with your request. Avoid sending copies of identity documents, payment details, or anything you would not want shared.

Messages may be stored for a reasonable period to track requests, prevent repeat issues, and keep a record of what was agreed. If you want your message deleted after resolution, ask and we will consider it where practical.

Common privacy questions

If you are asking about personal data, include the email address you used and describe what you want: access, correction, or deletion. If we need to confirm it is really you, we will ask for a safe form of verification.

External sites, third parties, and complaints

Megaways-style game listings often include outbound links to third-party operators, providers, or news sources. We do not control those sites, their offers, or their content, and their terms may differ from UK expectations.

If your complaint is about an operator account, a game session, a transaction, or a withdrawal, contact the operator directly. We cannot access player accounts and cannot resolve account-level disputes.

Safety notes and responsible use

All information is for informational purposes only. Users are responsible for their decisions, including whether they choose to gamble and how they manage their time and money.

If gambling is no longer fun or feels difficult to control, consider getting support. UK readers can contact organisations such as GamCare, or use the National Gambling Helpline, for confidential help.

Limits on what we can do

We can fix typos, update descriptions, and review links, but we cannot guarantee that a third-party site will remain available, accurate, or suitable for you. We also cannot guarantee that any game information will match what you see everywhere, as versions can differ.

We do not offer personalised financial advice, betting tips, or predictions. Nothing sent in response to a message should be taken as a promise of results.

How to escalate and when to expect a reply

If you have not heard back after 5 working days, reply to your original message so the full thread stays together. Add any extra details you learned in the meantime, such as changed URLs or new screenshots.

For serious issues (for example, a security concern or content that could cause immediate harm), mark the subject line clearly and include the direct link plus a short explanation. Megaways Games UK will prioritise clear, well-evidenced reports.